- What data do we collect and how do we use it?
- How do we collect your data?
- How do we store your data?
- What are your data protection rights?
- Tracking cookies
- Privacy policies of other websites
- Contact and communication
- Email newsletter
- External Links
- How to contact us
- Company information
1. Which data do we collect and who do we share it with
This section explains which data is collected and how it is used. The section also details with whom the data is shared. This listed data is only shared with the listed persons and is therefore not shared with third parties.
- Basic user information: email address, full name, birthday, shoe size, and preferred side. This data is available for all members within the society / section. The user’s name and email address are also shared with the website owners when they contact the support or give feedback.
- Daily body statistics: weight, resting heart rate, mood indicator, hours of sleep, heart rate variability, injuries. This data is by default shared with the user’s coaches (crew coaches and head coaches). Coaches of crews can choose to make the daily body statistics available to all athletes of the same crew. Users have the option to disable the sharing of bodystats via their profile settings. The anonymized daily body statistics can be used by Flux ICT for statistical analysis of the user base as well as to conduct research on injury prevention and performance development.
- Correspondence with support and feedback: this data is shared with the website owners and support team to answer the user’s questions. All correspondence and shared data will be saved for future references.
- Usage data: last login, used browser, platform, and IP-address. This data is used to show the active sessions (login keys) to the user. Users can use this information to invalidate other sessions to prevent other people from logging in with their account. The user’s last login is also used to determine the number of active users per society / section and to improve the website’s performance.
- Attendance and results of training sessions: all attendance data and session information (training time, date, scheduled workout, video comments) and session results (training scores, training time, distance, GPS, heart rate data, T2min & RPE) are available for all members within the society / section. This allows fellow society / section members to see which training sessions users performed. The training results are also used to generate the society / section leader boards.
- Private workouts: users can create workouts independent of their society / section. The workout description and results are not directly accessible by anyone of any society / section you are a member of. However, any of your coaches may view the accumulated GPS and heart rate data (training distance, training time, T2min, RPE, sport type) through the analysis page.
2. How do we collect your data?
You directly provide Tracklete with most of the data we collect. We collect data and process data when you:
- – Register online or join a society / section
- – Fill in your body statistics
- – Enter training results
- – Manually upload GPS and heart rate tracks
- – Modify your user profile
- – Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
- – Use or view our website via your browser’s cookies.
Our Company may also receive your data indirectly from the following sources:
- Strava: To automatically synchronize your GPS and heart rate data from sport watches you can link Tracklete to your Strava account. We receive GPS and heart rate data from Strava which is shared in the above described way (see section 1.) within your society / section.
3. How do we store your data
Tracklete would like to send you information about product and service update.
If you have agreed to receive our newsletter, you may always opt out at a later date.
You have the right at any time to stop Tracklete from contacting you for news and marketing purposes.
If you no longer wish to be contacted for features updates or marketing purposes, please click here.
5. Data protection rights
Tracklete would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Tracklete for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Tracklete correct any information you believe is inaccurate. You also have the right to request Flux ICT to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Tracklete erase your personal data.
The right to restrict processing – You have the right to request that Flux ICT restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Flux ICT’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Flux ICT transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us:
Call us at: +31 (0) 639 04 12 48
Or write to us: [email protected]
7. Tracking cookies
8. Privacy policies of other websites
10. Contact & Communication
Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time where it is no longer required or has no use. This website and its owners use any information submitted to provide you with further information about the products and services they offer, or to assist you in answering any questions or queries you may have submitted. This includes using your details, but only if this was made clear to you and your express permission was granted. Your details are not passed on to any third parties.
11. Email Newsletter
This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users are automatically subscribed to the email newsletter but they can un-subscribe at their own discretion. Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity. This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.
12. External Links
Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note that they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
13. How to contact us
Email us at: [email protected]
Call us: +31 (0) 639 04 12 48
Or write to us at:
Jan van de Capellelaan 102
5642 LG Eindhoven
14. Company information
Tracklete is registered under Flux ICT:
Jan van de Capellelaan 102
5642 LG Eindhoven